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  2. General Product Questions

General Product Questions

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Product functionality questions for all platforms

  • What are app categories and which app categories are blocked under each condition
  • How do I change category of a certain app
  • What is Daily Time Limit
  • How can I cancel my subscription
  • How can I delete my account
  • I want certain apps to never to blocked or count towards my daily time limit
  • My kids device is not reporting data
  • What is ZenScreen and why do I care
  • What is Calm Nights / Bedtime
  • What is Quiet time
  • How does ZenScreen block apps from being used
  • How is ZenScreen better than smart router
  • How many devices can I assign to a kid
  • How many kids can I add to my account
  • Do you have plans to support Windows, Mac and Chromebook
  • What happens if my kid deletes the app
  • I see an app in the App Activity section that my kid did not use
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