General Product Questions
Product functionality questions for all platforms
- What are app categories and which app categories are blocked under each condition
- How do I change category of a certain app
- What is Daily Time Limit
- How can I cancel my subscription
- How can I delete my account
- I want certain apps to never to blocked or count towards my daily time limit
- My kids device is not reporting data
- What is ZenScreen and why do I care
- What is Calm Nights / Bedtime
- What is Quiet time
- How does ZenScreen block apps from being used
- How is ZenScreen better than smart router
- How many devices can I assign to a kid
- How many kids can I add to my account
- Do you have plans to support Windows, Mac and Chromebook
- What happens if my kid deletes the app
- I see an app in the App Activity section that my kid did not use